Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During periods of high order volume, processing times may be slightly delayed.

Domestic Shipping Rates & Delivery Estimates

We currently ship within the United States only.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Express Shipping: 1–2 business days

Delivery times are estimates and are not guaranteed.

Shipping Carriers

We use trusted shipping carriers including USPS, UPS, and FedEx depending on the size, weight, and destination of your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately at [your email address]. We will do our best to update your order before it ships.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

If you need assistance, feel free to contact us and we will do our best to help.

Delays

Shipping delays may occur due to weather, carrier issues, holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at [your email address] with your order number and photos of the damaged item and packaging.

We will review the issue and work to provide a replacement or refund when applicable.